All refunds will be processed within 14 days of receipt of the product and credited back using your original form of payment. Please note: Customers are responsible for return shipping costs. If you would like to return a product, please contact us first with the following information (this allows for a smoother and faster handling process): We will not accept any product returns if the item has been assembled. If you wish to return the product, it will have to be packed the same way in which it was delivered so that it does not incur any damage when it is returned to us. don't immediately throw away the packaging and packaging materials, instead open the packages carefully and keep them until you are completely satisfied with the product. Note: If you are not completely sure about your purchase. We are happy to accept returns if the product(s) are unused, and in their original packaging with no parts missing. If you are not satisfied with a product, the good news is that we can always help! For all your purchases with Petite Amelie, you can return items within 14 days for a refund. To arrange a redelivery of your parcel(s), please follow the instructions on the card.Īt Petite Amelie, we want to make our customers and their little ones happy. You can find out where your parcel is using this number. No problem, you will receive a notification card with a parcel reference number on it. If you place an order after 19:00, your order will be dispatched the following working day and delivered within 2-7 working days. However, if you place an order before 19:00, your order will be dispatched the same day and delivered within 2-7 working days. It is not possible to schedule the delivery date. If the product(s) you ordered are out of stock, you will see the planned dispatch date for your order + the Shipping Time (2-7 working days) in the checkout. If the product(s) you ordered are in stock, the standard delivery time is between 2-7 working days. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? With the link you can see on what day and at what time your order will be delivered. When your order is ready for shipment, you will receive a shipping confirmation with a track & trace link via email. Your order will be delivered by PostNL in partnership with an international courier network. Please also see DELIVERY details at the bottom of the website for list of costs. When you select your country of delivery in Check out stage, the delivery fee will show in the basket. MORE INFORMATION ABOUT THE DELIVERY OF YOUR ORDER HOW MUCH DOES SHIPPING COST?
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